Salary: 41,000,00042,000,000 VNĐ

Location: Hồ Chí Minh

Application deadline: 23/11 — 23/12/2024

Job Description

Job Description 
Client Description

At Grab, we're committed to revolutionizing the consumer experience across our platform in Southeast Asia. Our Consumer Experience Team spearheads efforts to enhance user growth, retention, and engagement through innovative strategies and data-driven insights. We're seeking a dynamic Data Scientist (Analytics) to join our team, focusing on product experimentation, A/B testing, and deep dive research to drive impactful improvements in user experience
Get to know the team 
The Consumer Experience Tech Family is a group of passionate Product Managers, Designers, Analytics and Engineers dedicated to delivering exceptional experiences to our users. We thrive on collaboration, innovation, and continuous learning. As a member of the Data Scientist (Analytics) team, you'll have the opportunity to work alongside talented professionals from diverse backgrounds and contribute to projects that are shaping the future of how customers engage and interact with our platform in Southeast Asia.
Get to know the role 
• Product Experimentation and A/B Testing:  
o Collaborate closely with product managers to define hypotheses and design 
experiments aimed at improving the consumer experience. 
o Run A/B testing frameworks, quasi-experiments and statistical methodologies to 
measure the impact of product changes on key metrics such as user 
engagement, retention, and conversion rates. 
o Analyze experiment results to draw actionable insights and make data-driven 
recommendations for product iterations and enhancements.  
• Advance Analytics, Root Cause Analysis and Insights Generation:  
o Conduct in-depth analysis of user behavior data to uncover actionable insights 
and opportunities for product improvements.  
o Utilize advanced statistical techniques and machine learning algorithms to 
identify patterns, trends, and correlations in large datasets.  
o Work closely with cross-functional teams to translate insights into actionable 
recommendations for product enhancements and optimizations.  
• Collaboration with Product Managers:  
o Work hand-in-hand with product managers to understand user needs, pain 
points, and business objectives.  
o Provide analytical support and guidance to product teams throughout the 
product development lifecycle, from ideation to implementation.  
o Act as a strategic partner to product managers, helping them make informed 
decisions and prioritize features based on data-driven insights.  
• Developing Product and Feature Performance Tracking Dashboards:  
o Design and develop dashboards to track the performance of products and 
features, providing stakeholders with real-time visibility into key metrics and 
KPIs.  
o Implement data visualization best practices to ensure that dashboards are 
intuitive, informative, and actionable for product organizations.  
o Empower product managers and stakeholders to monitor the impact of product 
changes and make data-driven decisions to drive continuous improvement.  
o Highlight trends, anomalies, and areas for optimization through visually 
compelling dashboards, enabling proactive decision-making and rapid response 
to emerging issues. 
The must-haves 
• Bachelors or Masters degree in Statistics, Analytics, Economics, Mathematics, Engineering, 
or other quantitative subjects  
• 2 to 3+ years experience in Analytics, Business Intelligence or Data Science role, 
preferably in an Internet company with large, complex, high-velocity data  
• Advanced SQL writing skills and experience in querying large relational databases  
• Ability to distill data and articulate an actionable point of view to non-technical audiences 
and senior stakeholders using presentations, interactive visualizations, et al.  
• Ability to handle multiple priorities and solve ambiguous problems in a fast-paced 
environment  
• Hands-on experience with data analysis/programming tools like R or Python and Data 
Visualization platforms like Tableau / PowerBI / D3.js, etc  
• Experience with designing, running, and analyzing A/B tests and product experiments. 
Should also have an understanding of hypothesis testing and the basic principles of DoE. 
Benefits 
• Salary range: 42,000,000 VND 
• Allowance: 300,000 VND/month 
• Full salary insurance (SHUI) from probation period 
• Working in a dynamic environment with experienced professionals for guided career 
development.  
• 12 annual leave pro-rate against start date 
• Annual employee health checks  
• Free snacks and drinks provided. 

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