Location: Opera View Building, 161 Dong Khoi, District 1, HCMC

Working hours: 44 hours/week (by shifts)

Job Responsibilities:

a. Stock Management:

• Maintain the stock inventory in a perfect condition ensuring an efficient and logical organization of all stock rooms (product and packaging)                         
• Manage the delivery operations, preparing and replenishing stock quickly and accurately                                                                                        
• Ensure the right products are available on the sales floor to improve store efficiency and maximize Client experience                                           
• Improve product availability, interacting with Supply Chain and managing My Product Request (MPR) to answer Client needs 

  b. Administration: 

• Manage vendor contracts
• Monitor store maintenance
• Liaise with HR Administration and payroll on time sheets and other needed information
• Support the Store Management in creating the staff planning (workforce management) taking in consideration anticipated traffic flow commercial elements and staff availability
• Manage stationery, uniforms, kitchen supplies etc.
• Handle cash management and expenses reimbursement
• Follow Internal Audit guidelines

  c. After Sales Services:

• Approach After Sales Services as a Client relationship opportunity and provide the best Client experience
• Handle Client repair requests, manage the repair process and Client follow-up
• Manage and ensure quality issues are properly dealt with

d. General duties:                                                                                            

• Follow the company‘s policies and procedures
• Be fully integrated to the store team (participate in the morning briefing) and contribute to achieving the overall objectives of the store
• According to store: support the Client Advisors in optimizing match to traffic and better adapt operations to Clients needs
• Develop the highest Brand and product knowledge
• Respect Brand standards in terms of grooming and behavior

Requirements:

a. Qualifications

• 5 years of experience in retail or stock management (including approximately 3 years as a leading/managing position) at apparel & retail companies
• Familiar with MS Office, especially Excel
• English: able to read & write well, basic communication

b. Attitudes & Skills

• Curiosity, Empathy, Agility, Commercial Mindset
• Passion for the Brand
• Professional Attitude
• Organized & Attention to Detail
• Sense of Service
• Responsibility & Ownership.  

Benefits:

• Salary: 20,000,000 VND Gross + Transportation allowance (2,700,000 VND)
• 13th month salary + yearly bonus
• Yearly medical check-up
• Social welfare regimes
• Laptop provided