Job Description
Location: Opera View Building, 161 Dong Khoi, District 1, HCMC
Working hours: 44 hours/week (by shifts)
Job Responsibilities:
a. Stock Management:
- Maintain the stock inventory in a perfect condition ensuring an efficient and logical organization of all stock rooms (product and packaging)
- Manage the delivery operations, preparing and replenishing stock quickly and accurately
- Ensure the right products are available on the sales floor to improve store efficiency and maximize Client experience
- Improve product availability, interacting with Supply Chain and managing My Product Request (MPR) to answer Client needs
b. Administration:
- Manage vendor contracts
- Monitor store maintenance
- Liaise with HR Administration and payroll on time sheets and other needed information
- Support the Store Management in creating the staff planning (workforce management) taking in consideration anticipated traffic flow commercial elements and staff availability
- Manage stationery, uniforms, kitchen supplies etc.
- Handle cash management and expenses reimbursement
- Follow Internal Audit guidelines
c. After Sales Services:
- Approach After Sales Services as a Client relationship opportunity and provide the best Client experience
- Handle Client repair requests, manage the repair process and Client follow-up
- Manage and ensure quality issues are properly dealt with
d. General duties:
- Follow the company‘s policies and procedures
- Be fully integrated to the store team (participate in the morning briefing) and contribute to achieving the overall objectives of the store
- According to store: support the Client Advisors in optimizing match to traffic and better adapt operations to Clients needs
- Develop the highest Brand and product knowledge
- Respect Brand standards in terms of grooming and behavior
Requirements:
a. Qualifications
- 5 years of experience in retail or stock management (including approximately 3 years as a leading/managing position) at apparel & retail companies
- Familiar with MS Office, especially Excel
- English: able to read & write well, basic communication
b. Attitudes & Skills
- Curiosity, Empathy, Agility, Commercial Mindset
- Passion for the Brand
- Professional Attitude
- Organized & Attention to Detail
- Sense of Service
- Responsibility & Ownership.
Benefits:
- Salary: 20,000,000 VND Gross + Transportation allowance (2,700,000 VND)
- 13th month salary + yearly bonus
- Yearly medical check-up
- Social welfare regimes
- Laptop provided